Need to send money to someone without a bank account? Cash pickup is a fast and easy option. This service allows the recipient to collect money from a physical location such as a bank branch, participating financial institution, or approved outlet. It is quick to use and helps when immediate access to funds is important. Many people choose it for urgent needs or when bank transfers are not possible.
In this guide, you will learn how cash pickup works for a Money Transfer. You will also discover the main benefits and the simple steps involved. Cash pickup is helpful for family support, emergency situations, and travel-related expenses. Understanding the process can help you send funds more confidently.
When choosing a provider, look for clear fees, wide pickup locations, and fast processing times. Order Express offers reliable options for quick and safe transactions. By knowing what to expect, you can make the most of your next Money Transfer and ensure your recipient gets the funds without delay.

Understanding and Using Cash Pickup
Before using cash pickup, it’s important to know what it is, how it works, and the situations where it’s most useful. This section explains the basics of the service, step-by-step instructions, and practical tips to help both sender and recipient make the most of a Money Transfer.
Required Disclosures Before You Pay
Federal law requires Order Express to show every sender a written pre-payment disclosure before any money is paid. This document lists:
- the exact amount you will send
- the exchange rate that will be applied (for international transfers)
- all fees and taxes collected by Order Express
- the exact amount the recipient will receive
After you pay, you will receive a printed or electronic receipt that repeats the same figures and states the promised delivery date. Keep both documents for your records. You may compare these disclosures with other providers before deciding whether to complete the transfer.
What is Cash Pickup
Cash pickup is a simple way to send money for quick, in-person collection. The recipient can get the cash from a chosen physical location, such as a bank branch or an authorized pickup center. Unlike sending money to a bank account, this option delivers funds directly into the recipient’s hands.
Cash pickup is especially helpful when the person does not have a bank account. It is also ideal when they need emergency funds without waiting for a bank transfer. Travelers can benefit too, as it allows them to collect money in another country with ease. Many people choose this service for its speed, security, and convenience in urgent situations.
How Cash Pickup Works
Cash pickup in a Money Transfer is a quick and simple process anyone can follow. It allows you to send funds that the recipient collects in person. With just a few steps, you can transfer money securely and have it ready for pickup within minutes.
To get started, follow these main steps:
- Begin the transfer online or at a trusted service provider.
- Provide the recipient’s full name and pickup city or town.
- Pay using cash, a debit or credit card, or a linked bank account.
- Receive a unique transaction number once payment is confirmed.
- Share the transaction number and pickup location with the recipient.
Senders must present a valid government-issued photo ID when initiating a transfer. Additional information (such as address, date of birth, taxpayer identification number, source of funds, or an AML internal form) is mandatory when the amount sent is 3 000 USD or more, or when local regulations require it.
The recipient then visits the pickup location with valid identification and the transaction number. Staff will verify their details before releasing the cash. This method is fast, secure, and ideal for urgent situations where a bank transfer may not be possible.
Note: You may cancel a transfer and receive a full refund within 30 minutes of payment if the funds have not yet been collected or deposited.
If you believe there is an error, you have 180 days from the promised delivery date to report it. Contact Order Express Customer Service at 888-666-1602, email customer.service@orderexpress.com, or write to 685 W. Ohio St., Chicago, IL 60654. The company will investigate and correct any qualifying error promptly, usually within 90 days, and will provide written results on request.
Can You Use Cash Pickup for International Payments
Cash pickup is available for both domestic and international Money Transfer transactions. Your recipient can collect funds in cash from a local pickup location, whether they are in the UK or across the world. This flexibility makes it a reliable choice for families, friends, and business needs.
When sending money internationally, always review the exchange rates before confirming the transfer. Rates can change daily and affect the final amount your recipient gets. Fees also vary depending on the destination country and the service you choose. Knowing these costs in advance helps you get the best value for your Money Transfer.
It is also important to confirm that your chosen pickup location is convenient for the recipient. Some locations may have limited hours or require specific forms of identification. Planning ahead ensures a smooth collection process and prevents delays. With the right preparation, international cash pickup can be fast, secure, and stress-free.
Where Does the Money Go
When you send a Money Transfer for cash pickup, the funds are sent to designated collection points. These can be approved bank branches, partnered retailers, or other authorized outlets. The available pickup locations will depend on the service provider you select.
Locations are chosen to make collection simple and convenient for the recipient. Many pickup points are in easily accessible areas, such as city centers or major transportation hubs. This helps recipients collect funds quickly without long travel times.
Before sending the Money Transfer, confirm the pickup location with your recipient. This ensures they know exactly where to go. It also helps them prepare any documents needed for collection. Planning this step can save time and avoid delays during the pickup process.
How Your Recipient Can Collect the Money Transfer
To collect a Money Transfer through cash pickup, the recipient must present the transfer reference number and valid identification. This can include a passport, national ID card, or another accepted document. These requirements make sure the funds are securely given to the right person.
The recipient should visit the specified pickup location during its operating hours. Arriving prepared helps avoid delays or repeat visits. Some locations may also ask for the sender’s name or the exact amount expected.
It is a good idea to remind your recipient to double-check their ID before going. Expired or damaged documents may cause problems with collection. By bringing the correct details and identification, the recipient can receive the Money Transfer quickly and without issues.

Choosing the Right Service and Maximizing Benefits
Selecting the right provider and understanding the advantages of cash pickup can make your Money Transfer faster, safer, and more cost-effective. This section covers the benefits of the service, what to look for in a provider.
Benefits of Cash Pickup
Cash pickup offers many advantages, making it a trusted choice for both domestic and international Money Transfer transactions. It is especially helpful when the recipient needs funds quickly or does not have access to a bank account. This option provides a practical and reliable solution for urgent needs, travel expenses, or supporting family members abroad.
Key benefits of cash pickup include:
- Simple and accessible – Funds are available quickly without requiring a bank account or online banking access.
- Secure – Transactions are encrypted and monitored, with ID and transaction number verification to prevent fraud.
- Fast availability – In many cases, cash can be collected within minutes or a few hours.
To enhance safety, recipients should collect funds during business hours. If possible, they can bring a trusted companion for added security.
Note: All transfers are monitored under United States anti-money-laundering laws. Splitting a large amount into smaller transfers to evade reporting requirements (called “structuring”) is illegal. Order Express also prohibits the use of its service to fund internet gambling or any other unlawful activity.
The speed of cash pickup is one of its biggest advantages. Depending on the provider, money can be ready almost instantly after initiating the transfer. This makes it ideal for emergencies when time is critical. Whether it’s to cover unexpected expenses or provide immediate help, cash pickup ensures the Money Transfer process is efficient, secure, and accessible to anyone who needs it.
How to Send Money Using Cash Pickup
To send money through cash pickup, first choose a trusted Money Transfer provider. Create an account online or visit a local branch to get started. Provide the recipient’s details, including their full name and the city or town for collection.
Next, enter the transfer amount and select cash pickup as the delivery method. Confirm the details carefully before making payment. You can usually pay with cash, a debit or credit card, or a linked bank account.
Once payment is processed, you will receive a unique transaction reference number. Share this number with your recipient along with the pickup location. They will need both to collect the funds.
Cash pickup is often very fast; funds can be available within minutes once payment and compliance checks are complete. Actual availability depends on verification, destination time zone, and the operating hours of the pickup location. With the right information and preparation, your recipient can access the cash within minutes.
What to Look for When Choosing a Cash Pickup Service Provider
Selecting the right provider for your Money Transfer is essential for a smooth and cost-effective experience. A reliable service ensures your recipient gets their funds quickly and securely. It also helps you avoid unnecessary delays and unexpected costs. Comparing providers before sending money can save both time and money, especially for international transfers.
When reviewing your options, focus on these key factors:
- Exchange rates – For international transfers, favorable exchange rates help your recipient receive more value from the Money Transfer.
- Fees – Charges for cash pickup can vary based on amount, destination, and payment method. Choose a provider with competitive rates.
- Pickup locations – Accessible and convenient pickup points make it easier for your recipient to collect funds without extra travel.
By taking the time to check these details, you can choose a provider that meets your needs. For example, confirm the service covers your recipient’s location and offers fair pricing. With Order Express, you can access reliable pickup locations and transparent fees, making the process simple and efficient. Being informed before sending your Money Transfer ensures your recipient receives the funds quickly and without complications.
Cash Pickup with Order Express
Order Express offers a reliable and convenient cash pickup service for your Money Transfer needs. With an extensive network of pickup locations, your recipient can easily access funds whether they are nearby or in another country. This makes cash pickup an excellent choice for urgent situations, travel expenses, or regular financial support to family and friends.
The process is simple. You send the money, and your recipient collects it from a designated location with valid identification. There is no need for a bank account, which makes it accessible to more people. Cash pickup is also one of the fastest delivery options, with funds often available within minutes.
Order Express is committed to providing secure, timely, and hassle-free Money Transfer services. By choosing cash pickup, you ensure that your recipient can receive the funds quickly and without unnecessary complications, no matter where they are.
Conclusion
Cash pickup in a Money Transfer is a fast, secure, and accessible way to send funds. It offers flexibility for recipients without bank accounts and ensures quick access to money during urgent situations. By understanding how it works and what to expect, you can make informed decisions for domestic or international transfers. Order Express provides reliable pickup locations, transparent fees, and straightforward processes that help recipients get funds without delays.
Whether you are supporting family, helping in emergencies, or sending travel money, choosing the right provider is essential. With proper planning and accurate information, your cash pickup experience can be smooth and worry-free. Trusting a dependable service like Order Express ensures that your Money Transfer reaches the recipient safely and on time.
Note: Order Express is a licensed Money Services Business registered with FinCEN. All transactions are subject to U.S. federal and state regulations.
FAQs
What is cash pickup in a Money Transfer?
Cash pickup lets recipients collect funds in person from approved locations after you send a Money Transfer.
How fast can my recipient get the money?
In most cases, funds are available within minutes after completing the Money Transfer.
What identification does the recipient need?
The recipient must present valid ID, such as a passport or national ID card.
Can I send money internationally with cash pickup?
Yes, cash pickup works for both domestic and international Money Transfer transactions.
Are there fees for cash pickup services?
Yes, fees vary by provider, transfer amount, destination, and payment method.



